Privacy Policy

Last Updated: 28 September 2026

At Rofold.shop, operated by BAGTHALIYA ENTERPRISE, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect information when you visit or purchase products from our website.

1. Business Information

Business Name: Rofold.shop (BAGTHALIYA ENTERPRISE)
Managed By: Bagthaliya Ashokbhai Mansukhbhai
Phone: 9537364220
Email: help.rofold@outlook.com
Address: Hari Vihar, Street No. 2, Block No. 40-B, Liliya Road, Shyam Nagar, Amreli, Gujarat – 365601
PIN Code: 365601
GSTIN: 24DWOPB0638C1ZY

2. Information We Collect

When you visit our website, create an account, place an order or contact us, we may collect information such as:

Full name
Mobile/telephone number
Email address
Billing address
Shipping/delivery address
Order and purchase details
Product preferences and related information
Payment and transaction details
Information you provide when contacting customer support

We collect only information that is reasonably required to operate our store and provide our services.

3. Payment Information

We may offer payment services through third-party payment gateways, including PhonePe and other payment providers available at checkout.

Your payment may be processed directly by the relevant payment service provider.

We do not ask customers to provide their:

UPI PIN
ATM PIN
Internet banking password
Card PIN
OTP

Customers should never share such confidential payment credentials with anyone claiming to represent Rofold.shop.

4. How We Use Your Information

We may use your information to:

Process and fulfil your orders
Deliver products to you
Confirm and communicate about your orders
Process payments and refunds
Provide customer support
Handle returns and exchanges
Respond to enquiries and complaints
Prevent fraud and unauthorized transactions
Improve our website, products and services
Maintain business and transaction records
Comply with applicable legal and regulatory requirements

5. Shopify and Service Providers

Our online store is hosted and operated using Shopify and may use third-party service providers for payment processing, shipping, analytics, customer support and other business operations.

These service providers may process information as necessary to provide their services.

6. Sharing of Information

We may share necessary personal information with trusted service providers, including:

Payment gateways and payment service providers
Courier and logistics companies
Shopify and technology service providers
Website, analytics and communication service providers
Professional advisers where reasonably necessary
Government authorities or law-enforcement agencies where required by law

We do not sell your personal information to third parties.

7. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Keep the website functioning properly
Remember certain preferences
Improve shopping experience
Understand website traffic and usage
Support website security and functionality

You may manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no website, internet transmission or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud and comply with applicable legal obligations.

When information is no longer required, it may be deleted or securely disposed of, subject to applicable legal requirements.

10. Customer Rights

Subject to applicable law, you may contact us regarding your personal information if you wish to:

Request access to information we hold about you
Request correction of inaccurate information
Request deletion where legally applicable
Ask questions about how your information is used

To make a privacy-related request, contact us using the details below.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

12. Children's Privacy

Our website is intended for general consumers.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or applicable legal requirements.

The updated policy will be published on this page with a revised "Last Updated" date.

14. Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy, please contact us:

Rofold.shop – BAGTHALIYA ENTERPRISE
Managed By: Bagthaliya Ashokbhai Mansukhbhai
Phone: 9537364220
Email: help.rofold@outlook.com
Address: Hari Vihar, Street No. 2, Block No. 40-B, Liliya Road, Shyam Nagar, Amreli, Gujarat – 365601
PIN Code: 365601
GSTIN: 24DWOPB0638C1ZY